SaaS Subscription Agreement
A SaaS subscription agreement is a contract granting a customer time-limited access to hosted software in exchange for recurring fees, subject to acceptable use and service levels. Use this when a B2B SaaS vendor sells recurring online access rather than a perpetual license. It sets auto-renewal, user seat limits, and what happens to customer data on termination.
What's included
A ready-to-use saas subscription agreement covering subscription plan, seats, and feature tier, billing frequency, taxes, and price changes, acceptable use and account security, with signature fields already placed for Provider and Customer. Fill in the bracketed details (like [Company Name] or [Date]) using Docracy's built-in text editor, then send it out for signature.
This is a general template for informational purposes only and does not constitute legal advice. Consult a qualified attorney to review it for your specific situation and jurisdiction before use.
Key clauses
- Subscription plan, seats, and feature tier
- Billing frequency, taxes, and price changes
- Acceptable use and account security
- Service availability and support channels
- Customer data ownership and deletion on exit
- Renewal, cancellation notice, and refunds
What you'll fill in
[Provider Name][Customer Name][Plan Name and Seats][Monthly/Annual Fee][Start Date][Billing Contact][Data Retention Period After Termination]Legal summary
The customer receives a limited right to use the service while fees are current; the provider retains the platform and may suspend for non-payment or abuse. Upon termination, access ends and data export/deletion follows the stated policy.
Free for up to 2 signers, no account required. Need unlimited? Flat $10/month.
FAQ
Is this SaaS Subscription Agreement legally binding?
Signing through Docracy uses a simple electronic signature (SES), which is legally recognized for everyday business agreements under laws like the U.S. ESIGN Act and the EU's eIDAS regulation. This is a general template, not legal advice — for high-stakes or regulated agreements, have a qualified attorney review it for your situation.
Who needs to sign this SaaS Subscription Agreement?
This template includes signature fields for Provider and Customer — already placed — plus 7 placeholder fields to fill in before you send it.
Can I edit this SaaS Subscription Agreement before sending it?
Yes — Docracy's editor lets you edit the text, add or remove signature fields, redact sections, and reorder pages before you send it.
Do I need an account to send this SaaS Subscription Agreement?
No — it's free for up to 2 signers with no account required. Create a free account only if you want to save it to a dashboard or reuse it later.
Try it with an AI assistant
Paste one of these into ChatGPT, Claude, or your assistant of choice:
“Fill this SaaS Subscription Agreement for a 10-seat annual CRM plan with 30-day data export.”
“Explain auto-renewal notice requirements before I use this with California customers.”
“Add an SLA credit table for 99.9% monthly uptime.”
Why teams start with Docracy
“Docracy is a great product that I have tested and am using. It is easy to use, has good tools, is always up to date, and implements new features. Highly recommended.”— DACH Advisory
Free for up to 2 signers, no account required. Need unlimited? Flat $10/month.