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Master Services Agreement

A master services agreement is an umbrella contract establishing standard legal and commercial terms between a client and service provider, with project specifics added in statements of work. Use this when a company expects multiple projects from the same agency or consultant over time. The MSA sets global legal terms while each SOW defines scope and fees for individual engagements.

What's included

A ready-to-use master services agreement covering relationship of parties and order of precedence (msa vs sow), intellectual property and work-product ownership, confidentiality and data security baseline, with signature fields already placed for Client and Service Provider. Fill in the bracketed details (like [Company Name] or [Date]) using Docracy's built-in text editor, then send it out for signature.

This is a general template for informational purposes only and does not constitute legal advice. Consult a qualified attorney to review it for your specific situation and jurisdiction before use.

Key clauses

  • Relationship of parties and order of precedence (MSA vs SOW)
  • Intellectual property and work-product ownership
  • Confidentiality and data security baseline
  • Warranties, indemnities, and limitation of liability
  • Payment, invoicing, and dispute process
  • Term, termination, and survival of key clauses

What you'll fill in

[Client Name][Service Provider Name][Effective Date][Governing Law State][Standard Payment Terms][Insurance Requirements][Primary SOW Reference if Any]

Legal summary

The MSA governs all future SOWs unless a SOW explicitly overrides a specific term. Signing does not obligate either party to any project until a SOW is executed.

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Free for up to 2 signers, no account required. Need unlimited? Flat $10/month.

FAQ

Is this Master Services Agreement legally binding?

Signing through Docracy uses a simple electronic signature (SES), which is legally recognized for everyday business agreements under laws like the U.S. ESIGN Act and the EU's eIDAS regulation. This is a general template, not legal advice — for high-stakes or regulated agreements, have a qualified attorney review it for your situation.

Who needs to sign this Master Services Agreement?

This template includes signature fields for Client and Service Provider — already placed — plus 7 placeholder fields to fill in before you send it.

Can I edit this Master Services Agreement before sending it?

Yes — Docracy's editor lets you edit the text, add or remove signature fields, redact sections, and reorder pages before you send it.

Do I need an account to send this Master Services Agreement?

No — it's free for up to 2 signers with no account required. Create a free account only if you want to save it to a dashboard or reuse it later.

Try it with an AI assistant

Paste one of these into ChatGPT, Claude, or your assistant of choice:

“Fill this Master Services Agreement for a digital agency serving a SaaS client under Delaware law.”

“Explain how IP ownership works when multiple SOWs deliver related codebases.”

“Add a liability cap at 12 months of fees paid under the MSA.”

Why teams start with Docracy

✓ Designed for ESIGN, UETA & eIDAS
SES e-signatures built to support U.S. and EU frameworks. We don't verify identity — see /trust for the honest disclosure.
✓ No account required
Signers open a link and sign — nothing to install or register. Free for up to 2 signers.
✓ Sign in under a minute
Upload, add fields, and send — then unlimited on a flat $10/month, not per seat.
✓ Works on any device
No app to install — sign from a phone, tablet, or desktop browser.
✓ Secure by default
Timestamped audit trail on every document; infrastructure runs on Cloudflare (SOC 2 Type II, ISO 27001). Docracy itself does not claim SOC 2 yet.
✓ Independently verifiable
Anyone with the finished document can confirm it was really signed here. Verify a document →
✓ API & integrations
Zapier and an MCP connector for Claude, ChatGPT, and other AI assistants.
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— DACH Advisory
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Sign this template now

Free for up to 2 signers, no account required. Need unlimited? Flat $10/month.