Hosting Services Agreement
A hosting services agreement is a contract in which a provider supplies infrastructure and connectivity for a client's websites or applications subject to AUP and SLAs. Use this when a host provides VPS, dedicated, or managed WordPress hosting to business clients. It sets resource limits, backup frequency, and suspension policy for abuse.
What's included
A ready-to-use hosting services agreement covering service tier, storage, and bandwidth, uptime commitment and maintenance windows, backup and restore responsibilities, with signature fields already placed for Host and Customer. Fill in the bracketed details (like [Company Name] or [Date]) using Docracy's built-in text editor, then send it out for signature.
This is a general template for informational purposes only and does not constitute legal advice. Consult a qualified attorney to review it for your specific situation and jurisdiction before use.
Key clauses
- Service tier, storage, and bandwidth
- Uptime commitment and maintenance windows
- Backup and restore responsibilities
- Security patching scope
- Acceptable use and suspension
- Fees, renewal, and migration assistance
What you'll fill in
[Host Name][Customer][Plan/Tier][Monthly Fee][Primary Domain/App][Backup Schedule][Term]Legal summary
The host keeps services available per SLA while the customer complies with AUP and pays on time. Data loss risk is allocated via backup duties defined in the agreement.
Free for up to 2 signers, no account required. Need unlimited? Flat $10/month.
FAQ
Is this Hosting Services Agreement legally binding?
Signing through Docracy uses a simple electronic signature (SES), which is legally recognized for everyday business agreements under laws like the U.S. ESIGN Act and the EU's eIDAS regulation. This is a general template, not legal advice — for high-stakes or regulated agreements, have a qualified attorney review it for your situation.
Who needs to sign this Hosting Services Agreement?
This template includes signature fields for Host and Customer — already placed — plus 7 placeholder fields to fill in before you send it.
Can I edit this Hosting Services Agreement before sending it?
Yes — Docracy's editor lets you edit the text, add or remove signature fields, redact sections, and reorder pages before you send it.
Do I need an account to send this Hosting Services Agreement?
No — it's free for up to 2 signers with no account required. Create a free account only if you want to save it to a dashboard or reuse it later.
Try it with an AI assistant
Paste one of these into ChatGPT, Claude, or your assistant of choice:
“Fill for managed WordPress with nightly backups and 99.9% uptime.”
“Explain customer duty to maintain off-site backups too.”
“Add migration help clause on 30-day notice termination.”
Why teams start with Docracy
“Docracy is a great product that I have tested and am using. It is easy to use, has good tools, is always up to date, and implements new features. Highly recommended.”— DACH Advisory
Free for up to 2 signers, no account required. Need unlimited? Flat $10/month.